Privacy policy

1 Purpose

SkenData GmbH (hereinafter referred to as SkenData) is committed to international compliance with data protection laws as part of its social responsibility. This Data Protection Policy applies to SkenData worldwide and is based on globally accepted basic principles of data protection.
Securing important business processes with regard to legal data protection is now considered a critical success factor for the long-term competitiveness and survival of companies.
The Data Protection Directive creates one of the necessary framework conditions and guarantees the adequate level of data protection required by the European Data Protection Directive and national laws for cross-border data traffic, even in countries where there is no adequate level of data protection by law.

2 General Equal Treatment Act

The Equal Treatment Act (AGG) follows an EU directive and stipulates “gender-neutral” job titles, e.g. in job advertisements. In accordance with the Equal Treatment Act and for reasons of easier readability, no gender-specific differentiation, e.g. participants, is used in the documentation. The masculine form is used throughout. In accordance with the Equal Treatment Act, these designations are not to be regarded as gender-specific and apply equally to all genders.

3 Data protection at a glance

3.1 General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

3.2 Data collection on this website

3.2.1 Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the “Information on the controller” section of this privacy policy.

3.2.2 How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

3.2.3 What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

3.2.4 Analysis tools and tools from third-party providers

When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done with so-called analysis programs.
You can find detailed information on these analysis programs in the following data protection declaration.

4 Hosting

We host the content of our website with the following providers:

4.1 Amazon Web Services (AWS)

The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter referred to as AWS).
When you visit our website, your personal data is processed on the servers of AWS. Personal data may also be transferred to the parent company of AWS in the USA. The data transfer to the USA is based on the EU standard contractual clauses.
Details can be found here:
https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/.
Further information can be found in the AWS privacy policy:
https://aws.amazon.com/de/privacy/?nc1=f_pr.
The use of AWS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000TOWQAA4&status=Active.

4.2 Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

5 General notes and mandatory information

5.1 Data protection

As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

5.2 Note on the responsible body

5.2.1 The controller responsible for data processing on this website is:

SkenData GmbH
Management: Sven Jantzen, Galya Ihle
Mühlendamm 8B
18055 Rostock
Phone: +49 (0) 381 2524 9294
E-mail: info@skendata.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

5.2.2 Data protection officer

We have appointed a data protection officer for our company.
Ronald Klopsch
KR Akademie GbR
Schillerplatz 2
D-18055 Rostock
E-mail: datenschutzbeauftragter@skendata.de

5.3 Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

5.4 General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this
is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

5.5 Recipients of personal data

As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers’ personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.

5.6 Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

5.7 Right to object to the collection of data in special cases and to
direct marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).
If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR).

5.8 Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

5.9 SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

5.10 Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These are:
Visited page on our domain
Date and time of the server request
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
IP address
This data is technically necessary for us to display our website to you and to ensure stability and security. (The legal basis for data processing is Art. 6 para. 1 lit. f GDPR) This data is not merged with other data sources.

6 Rights of data subjects

You have the right:
to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;

in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;

in accordance with Art. 17 GDPR, to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;

in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller

in accordance with Art. 7 para. 3 GDPR, to withdraw your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future and

to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our practice headquarters.
The State Commissioner for Data Protection and Freedom of Information Mecklenburg-Vorpommern
Werderstraße 74a
19055 Schwerin
Phone: +49 385 59494 0
Fax: +49 385 59494 58
Email: info@datenschutz-mv.de
Website:
www.datenschutz-mv.de
www.informationsfreiheit-mv.de

7 Data collection on this website

7.1 Cookies

Information can be found in our cookie policy.

7.2 Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; the consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

7.3 Request by e-mail or telephone

If you contact us by email or telephone, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; the consent can be revoked at any time.
The data you send to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

7.4 Registration on this website

You can register on our website to use certain functions. The data transmitted is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise we will refuse registration.
In the event of important changes, for example for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address provided during registration.
The data entered during registration is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing that has already taken place remains unaffected by the revocation.
We store the data collected during registration for the period that you are registered on our website. Your data will be deleted if you cancel your registration. Statutory retention periods remain unaffected.

7.5 Data transmission upon conclusion of a contract for the purchase and shipment of goods

If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. Personal data will only be transmitted to third parties if this is necessary in the context of contract processing. Third parties may be, for example, payment service providers or logistics companies. No further transmission of the data takes place or only if you have expressly consented to this.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

8 Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose has ceased to apply. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.
Data stored by us for other purposes remain unaffected by this.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

9 Plugins and tools

9.1. Social Media

No plugins to social media channels are used.
The links to our social media channels are realized via hyperlink buttons and merely a link to the portals.

9.2 YouTube videos

9.2.1 Type and scope of processing

Our website uses YouTube, a service provided by Google Ireland Limited, to embed videos. When you play a video, data such as your IP address, information about your browser and operating system and your usage behavior is processed and transmitted to Google. YouTube uses cookies and similar technologies to analyze your user behavior and display personalized content.

9.2.2 Purpose and legal basis

The processing is carried out to provide multimedia content and to improve the user-friendliness of our website. The legal basis for data processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give by playing a YouTube video or consenting to third-party cookies.

9.2.3 Storage period

The cookies set and data collected by YouTube are processed by Google and stored in accordance with their guidelines. We have no influence on the storage period. Further information can be found in Google’s privacy policy: https://policies.google.com/privacy.

9.2.4 Data transfer to third countries

YouTube and Google may transfer data to the USA or other third countries. The transfer takes place on the basis of your consent in accordance with Art. 49 para. 1 lit. a GDPR and in accordance with Art. 45 para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified in accordance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF). We use YouTube’s extended data protection mode to minimize data processing.

9.3 Google Analytics

9.3.1 Type and scope of processing

We use Google Analytics from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offering. This includes, for example, the number of visits to our website, subpages visited and the time spent by visitors. Google Analytics uses cookies and other browser technologies to evaluate user behaviour and recognize users. This information is used, among other things, to compile reports on website activity.

9.3.2 IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data

9.3.3 Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Download page for the browser add-on to deactivate Google Analytics

9.3.4 Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics on this website. You can find more information on how Google Analytics handles user data in Google’s privacy policy: Privacy Policy – Google Analytics Help

9.3.5 Storage period

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Analytics: https://policies.google.com/privacy.

9.3.6 Data transfer to third countries

When using Google Analytics, data may be transmitted to Google LLC in the USA. The transmission is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with Art. 49 para. 1 lit. a GDPR, which you can revoke at any time. Further information: https://policies.google.com/privacy.

9.4 Google Web Fonts

9.4.1 Type and scope of processing

We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offering. To obtain these fonts, you establish a connection to the servers of Google Ireland Limited, whereby your IP address is transmitted.

9.4.2 Purpose and legal basis

The use of Google Fonts is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and §25 para. 1 TDDDG. We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. The data transfer to the USA is carried out in accordance with Art. 45 para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified in accordance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

9.4.3 Storage period

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Fonts: https://policies.google.com/privacy.

9.4.4 Data transfer to third countries

Our website uses Google Fonts, a service provided by Google Ireland Limited, for the uniform display of fonts. When loading the fonts, data such as your IP address may be transmitted to Google LLC in the USA. The transmission takes place on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with Art. 49 para. 1 lit. a GDPR, which you can revoke at any time. Further information: https://policies.google.com/privacy.

9.5 reCAPTCHA

9.5.1 Type and scope of processing

When using reCAPTCHA version 3, various data about user behavior on our website is collected and analyzed. This includes the IP address, mouse movements, time spent on the website and other behavioral data that indicates human or automated use. This information is transmitted to the servers of Google LLC, where it is processed.

9.5.2 Purpose and legal basis

The use of reCAPTCHA version 3 serves to ensure the security of our website by preventing automated attacks such as spam and misuse. This is done in particular by distinguishing between human and automated access to our website. The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in ensuring the integrity and functionality of our website.

9.5.3 Storage period

The data collected by reCAPTCHA Version 3 is not stored by us. The data is stored and processed on Google’s servers, whereby the storage period depends on Google’s data protection regulations. For more information on the storage period and data processing by Google, please refer to Google’s privacy policy.

9.5.4 Data transfer to third countries

Our website uses Google reCAPTCHA, a service provided by Google Ireland Limited, to ensure that entries are made by natural persons and to prevent automated access. Data such as your IP address and your user behavior may be transmitted to Google LLC in the USA. The transmission is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with Art. 49 para. 1 lit. a GDPR, which you can revoke at any time. Further information can be found in Google’s privacy policy.

9.6 Typeform

9.6.1 Type and scope of processing

To carry out surveys, forms and feedback collections, we use the Typeform service offered by Typeform S.L. When you take part in a survey or form, the data you provide, such as your name, email address and other voluntary information, is collected and stored via the Typeform platform. In addition, Typeform automatically collects technical information such as your IP address, browser type and the time spent on the form pages.

9.6.2 Purpose and legal basis

Typeform processes the data in order to collect and process the information you enter. This can be used for feedback, customer inquiries or other interactive processes on our website. The legal basis for the processing of your data is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in providing user-friendly and effective surveys and forms. In some cases, the processing is also based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

9.6.3 Storage period

The data transmitted by you will only be stored for as long as is necessary to fulfill the respective purpose. In addition, the storage period is based on Typeform’s data protection guidelines. Further information on data storage and processing by Typeform can be found in Typeform’s privacy policy.

9.6.4 Data transfer to third countries

When using Typeform, personal data may be transferred to countries outside the European Union (EU) or the European Economic Area (EEA), in particular to the USA. These transfers are carried out in accordance with Art. 44 et seq. GDPR. Typeform ensures an adequate level of data protection by using standard contractual clauses approved by the European Commission and by implementing additional safeguards.

9.6.5 Cookies and tracking by Typeform

Typeform uses cookies and similar technologies to analyze user behavior on the forms and to provide a better user experience. These cookies collect information such as IP address, browser type and time spent on the pages. Some of these cookies are necessary to ensure the basic functions of the website, while others are used to perform statistical analyses or provide personalized content.

You can agree to the use of cookies by Typeform or reject them. You can manage your cookie settings at any time via your browser’s privacy settings or via the options provided by Typeform.

10. duty to provide information on the use of artificial intelligence (AI) in software

As the provider and controller of the processing of personal data using our software, which uses artificial intelligence (AI) technologies, we are obliged to provide you with comprehensive information about the nature and type of data processing. This information is provided in accordance with the requirements of the General Data Protection Regulation (GDPR), in particular with regard to transparency and information for data subjects (Art. 13 and 14 GDPR).
In addition, we are guided by the requirements of the European Union Regulation on Artificial Intelligence (EU AI Act), which aims to ensure the safe, ethical and transparent use of AI systems within the EU. Further information on the EU AI Regulation can be found here: https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX%3A52021PC0206.
Our AI-supported technologies are designed to respect data protection and the rights of data subjects. This includes regular reviews of the AI models used to ensure compliance with legal requirements and the security of your data. If you have any questions about the use of AI in our software, please do not hesitate to contact us.
The following software is used in our company, which uses artificial intelligence (AI) technologies:

Intercom Chatbot
Value14 (preallocation for building parameters)
SkenData EnergyCheck (preallocation for building parameters)
API interfaces / data enrichments (preallocation for building parameters)

For certain functions of the AI technologies used, external services and platforms are used that may be provided by providers in third countries, in particular the USA. Personal data such as IP addresses, usage behavior and analysis results may be transmitted to these providers. Since some third countries do not have a level of data protection comparable to that in the EU, there is a risk that authorities may gain access to your data without you as the data subject having effective legal remedies.
The data transfer is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with Art. 49 para. 1 lit. a GDPR, unless other suitable guarantees, such as standard contractual clauses, are in place. We make every effort to protect your data through encryption and other security measures.

10.1 Person responsible

Responsible for data processing is:
SkenData GmbH
Management: Sven Jantzen, Galya Ihle
Mühlendamm 8B
18055 Rostock
E-mail: datenschutz@skendata.de
Data protection officer: Ronald Klopsch, datenschutzbeauftragter@skendata.de

10.2 Processing purposes and legal bases

We process the address data you provide using our AI technologies for the following purposes:
Optimization of services and functions within the software
Troubleshooting and improvement of software quality
The legal bases for the processing are Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract) and Art. 6 para. 1 lit. f GDPR (legitimate interest of the controller).

10.3 Type of data processed

As part of the use of our AI-based software, we may process the following categories of personal data:
Contact data (e.g. name, email address)
Usage data (e.g. IP address, log data)
Content data (e.g. entries made when using the software)

10.4 Automated decision-making and profiling

Our AI technologies support automated decision-making, but this does not have any legal or significant impact on you. Profiling within the meaning of the GDPR, which would have a significant impact on you, does not take place.

10.5 Storage period

Your personal data will only be stored for as long as is necessary for the above-mentioned purposes or as required by statutory retention obligations. Data that is no longer required for these purposes is regularly deleted.